Customer Service Representative Job at Amend Treatment, Columbus, OH

  • Amend Treatment
  • Columbus, OH

Job Description

Job Description: Customer Service Representative

About Amend Treatment

Amend Treatment is a residential mental health treatment organization based in Malibu, California. We provide personalized, evidence-based care for adults experiencing mental health and co-occurring challenges, with a focus on individualized treatment, therapy, and long-term recovery in a supportive residential environment.

Job Responsibilities

  • Interact with clients and their families in a professional and empathetic manner
  • Address client inquiries, concerns, and requests promptly and effectively
  • Schedule appointments and maintain client records accurately
  • Collaborate with clinical staff to ensure seamless communication and coordination of care
  • Assist in billing and insurance-related tasks
  • Follow company policies and procedures to provide excellent customer service

Essential Qualifications

  • Excellent communication and interpersonal skills
  • Strong customer service orientation
  • Attention to detail and accuracy in work
  • Ability to maintain confidentiality and professionalism
  • Proficiency in basic computer skills

Desired Experience

Minimum 1-2 years of experience in customer service roles

Salary & Benefits

  • Salary Range: $25-$30 per hour
  • Currency: USD
  • Frequency of Payment: Bi-weekly

Job Tags

Hourly pay

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