Job Description

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. Field CTO – North America Why We Have This Role The North America Field CTO organization serves as the primary bridge between Qualtrics' product vision, customer strategy, field execution, and market innovation. In this role, your mandate is to Innovate, Prove, and Scale: you will partner with C-suite executives at strategic enterprise customers to shape their Experience Management (XM), AI, and enterprise technology transformation strategies. You won't just support deals—you'll generate new intellectual property, enterprise architectures, and sales motions that elevate how our entire field sales engineering team engages the market. Working closely with Product, Engineering, Sales, and Customer Success, you will establish Qualtrics as an indispensable platform within complex enterprise ecosystems.

How You’ll Find Success - Strategic Innovation: A passion for developing differentiated platform positioning, strategic sales motions, and novel solution architectures that extend beyond single deal cycles. - Executive Presence: Excitement around partnering with Fortune 500 C-suite leaders to deliver visionary keynotes, executive workshops, and high-impact advisory sessions. - Systems & Ecosystem Thinking: A knack for connecting Qualtrics to broader enterprise technology stacks, including AI, data platforms, cloud, CRM, and ERP systems. - Product-Field Translation: Enthusiasm for translating real-world market shifts, customer needs, and emerging technologies into actionable feedback for Product and Engineering teams. - Scalable Mentorship: Joy in coaching, enabling, and scaling proven approaches to the broader field engineering organization to lift collective capabilities. How You’ll Grow - Executive & Advisory Standing: Expand your profile as an industry thought leader through speaking engagements, publications, analyst meetings, and executive briefings. - Frontier Technology Mastery: Deepen your technical edge at the intersection of Enterprise Experience Management, Generative/Agentic AI, and enterprise data architecture. - Cross-Functional Influence: Build top-tier strategic leadership experience by directly shaping Product roadmaps and field-wide go-to-market strategies. Things You’ll Do - Innovate Platform Positioning: Create and deploy new enterprise solution architectures, AI use cases, and strategic sales campaigns to position Qualtrics as a core platform in evolving market shifts. - Prove Impact on Strategic Deals: Partner with Sales Engineering and AEs on our largest enterprise opportunities to validate innovative positioning and drive measurable business outcomes through executive workshops. - Scale Capability to the Field: Package successful customer engagements into repeatable solution architectures, strategic sales plays, and enablement assets adopted by the broader sales engineering org.

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