Job Description

Come grow with us!   Medrina has been voted one of the fastest growing companies and 92% of our employees feel we are the Great Place  To Work!  For more details on what our employees say go to  Working at Medrina | Great Place To Work® .   

We offer competitive salary starting at $60,000  (commensurate with required experience listed below) for this hybrid opportunity with traveling locally to hospital locations in Hialeah area, FL, 3 days per week and working from home 2 days per week. This is a full-time role required to work, Monday - Friday schedule, at least 40 hours/week (this is not a flex hour job).  We offer a robust benefits package including $100 monthly teleworker stipend, 15 days of earned vacation, 7 paid holidays, and 5 sick days annually and group health/dental/vision benefits, which begin day one, company-paid life insurance, professional development/tuition reimbursement, 401(k) with a company match and more.

Position Summary:

The Hospital Coordinator serves as the primary operational liaison between hospital-based providers, hospital support staff, post-acute partners, and administrative teams. This role is responsible for coordinating daily provider operations, managing patient tracking and assignments, supporting transitions of care, facilitating communication across the continuum, and ensuring accurate documentation, billing, payroll submission, and scheduling activities.

Essential Duties and Responsibilities:

Provider Operations & Scheduling

• Coordinate and maintain provider coverage schedules.
• Schedule provider meetings, operational reviews, and leadership meetings.
• Coordinate C-suite meetings, Medical Operations Reviews (MORs), and other administrative meetings.
• Serve as a liaison between hospital support staff, providers, and operational leadership.
• Support provider onboarding and ongoing operational needs.

Patient Assignment & Tracking

• Track hospitalized patients and assign providers based on payer relationships, PCP affiliations, and organizational guidelines.
• Monitor patient census and maintain accurate patient assignment records.
• Verify that all assigned patients have been seen by the appropriate provider.
• Follow up on outstanding patient encounters and rounding activities.
• Track patient discharge orders and anticipated discharge dates.
• Monitor patient movement throughout the hospital stay to ensure continuity of care.

Care Coordination & FastPAC Support

• Facilitate patient handoff to the FastPAC program and post-acute care teams.
• Coordinate communication between hospital providers, skilled nursing facilities, PCPs, care managers, and other stakeholders.
• Support transition planning activities and ensure appropriate information is communicated during care transitions.
• Schedule PCP follow-up appointments upon discharge when appropriate.
• Assist with care coordination initiatives designed to improve patient outcomes and reduce readmissions.

Clinical Operations Support

• Attend interdisciplinary rounds two to three times per week.
• Track action items and follow-up needs identified during rounds.
• Communicate patient status updates and discharge planning information to appropriate stakeholders.
• Assist providers with operational workflow management and issue resolution.

Documentation, Billing & Payroll Support

• Verify completion of provider documentation and encounter requirements.
• Support billing workflow by ensuring documentation is complete and submitted timely.
• Assist with payroll submission processes and provider productivity tracking.
• Maintain accurate operational reports and performance metrics.
• Support audits and compliance initiatives as needed.

Requirements:

• Associate's degree; bachelor's degree in healthcare administration or over 8 years of successful performance and meeting below requirements.

• 2–5 years of healthcare operations/project coordination and organization, care coordination, physician practice management, hospital administration, and proficiency in managing multiple priorities in a fast-paced healthcare environment with strong attention to detail and follow-through.

• At least 2 years of experience working within hospital, post-acute, or physician practice environments with knowledge of healthcare workflows, patient transitions, and provider operations with proven track record of building successful relationships with physicians, hospital staff, SNF partners, and community providers.

• At least 2 years' experience and proficiency with EMRs, Microsoft Office Suite, and scheduling systems.

• Excellent verbal and written communication abilities.

• Knowledge of transitions of care, discharge planning, and value-based care initiatives preferred.

Physical Requirements:

1. This is a full-time hybrid role handling sensitive and confidential information. While working off-site, w ork must be performed in a private and secure setting requiring reliable internet and phone connectivity.
2. Ability to communicate via virtual/online meetings daily with a  camera on as well as being responsive in a timely manner during work hours via email, MS Teams and phone.
3. Ability  to travel quarterly for training, and meetings .
4. Ability to sit, stand, and walk for extended periods , lift and move up to 25 pounds.  

EOE/M/F/Vet/Disability:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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